Rethink Commerce Blog

Posts Tagged ‘subscription models’

Savings on Both Sides: Vendor and Client Perspectives on the Financial Advantages of SaaS – Part II

Posted on January 28th, 2014 by

As the title says it as well, this is the second part of a blog post series that provides an overview of how SaaS can reshape a company’s finances in multiple areas, from the high-level business model implications to support and compliance. We’ve already covered aspects such as the benefits of onboarding in SaaS or renewal and upgrades, while in the current post we’ll dive into maintenance and support, compliance, partner relationships as well as revenue recognition. The purpose of it all is for software companies to understand how SaaS will transform their business, from a finance pov and more. […]

Redefining Vendor-Partner-Customer Relationships across Sales Channels

Posted on November 12th, 2012 by

Software as a service is shifting the software industry away from upfront implementation models and toward ongoing subscription models. With this shift comes a need to develop ongoing, rather than transactional, customer relationships, where self-service and customer support are increasingly intertwined. As SaaS vendors look to expand their sales channels and transition partner sales to subscription models, they may discover that traditional channel partners are not always well equipped to manage SaaS accounts. The changing software sales model requires new levels of partner oversight by vendors and increased customer outreach efforts by partners in order to succeed. Here are some steps toward achieving success with partner-based SaaS sales models. […]