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How can one get a channel distribution as conflict free as possible, that generates both online and offline software sales and in the end it makes everybody involved happy – resellers, distributors, affiliates and vendors?

First of all, in case you are wondering why am I writing about selling software offline on an eCommerce provider blog, well, it’s because unlike other providers,  we also have ARMS (Avangate Reseller Management System) – a standalone Partner Relationship Manager system.

I will try to keep it short (I’m running out of coffee) and not write about ARMS (ARMS does this and ARMS that. You can read this on our website anyway).

At a first glance, online sales and channel distribution are competing over the same customers so I want to focus here on when is good to use offline resellers and distributors, potential conflicts with online sales and give you an article to read about solutions to these conflicts.