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This is a guest post by Neil Davidson

Walking round Times Square last week, its 23-story billboards reminded me of the extravagant uselessness of peacock tails. It’s an advertising arms race for our attention, locked in an ever-escalating stalemate of mutually assured distraction. Despite passing through it three times, I can remember only one advertisement:

Sure, this advert is big, but it’s not its size that’s impressive. It’s how it’s different that stands out. Charmin have spotted that the 150,000 “eyeballs” that pass through Times Square each day aren’t worth squat, but that 150,000 daily butts are. It’s a demonstration of how advertising matters and how, even in the clutter of Times Square, it’s possible to stand out. Not by being bigger, or brasher or brighter, not by sticking to the measures that your competitors define, but by being different, by choosing a different axis to be judged on, by redefining the rules.

As Seth Godin says, you should create purple cows: products that are remarkable. Products that people want to talk about. But no matter how hard you try, your cow doesn’t always end up purple. Sometimes you’re stuck with a product that is merely good, or a product that people simply don’t want to talk about. Like hemorrhoid treatment. What do you do then?

You create a remarkable advert, and you interrupt as many people as you possibly can:

No facts, statistics, details or testimonials here, just a great story that makes you smile.

Interrupt people when they want to be interrupted. Here’s the nozzle at a gas pump in the UK. At the time I saw this, gas in the UK cost the equivalent of $9 / gallon. That’s $200 for a full tank. This advert succeeds because it’s an unexpected, witty and welcome interruption.

Create adverts that tell stories. Here’s an advert, part of a series, for Air New Zealand that I saw in San Francisco:

This tells a story in two frames. It states the beginning and an end but leaves the middle up to us. What exactly happened to that woman in New Zealand? Who did she meet, what did she drink, where did she go? You could squeeze a whole movie in between those two frames.

The new conventional wisdom states that interruption marketing is dead. We’re so bombarded by billboards, t-shirts, pop-ups, television and magazines that we’ve developed an immunity to advertisers’ messages. There’s no point even trying to interrupt us. You’re just wasting your money.

I disagree. It’s hard to interrupt us, but it can be done. Not by being loud, but by being different. Be witty, tell a story, and tell it to us when we want to be interrupted, and you can leap out from the clutter.

Neil Davidson is co-founder and joint CEO of Red Gate Software. His blog is at http://blog.businessofsoftware.org or you can follow him on twitter

The other week, Brian Clifton wrote a very neat article on his well-known blog about tracking social networks by using filters. The data I got from the implementations he recommended in that article made me want to obtain even more “actionable data”.

So I went a little deeper into it and, after some tricks and implementations, I decided to share the findings with you. So here goes my second article for the series: 10 things you (probably) didn’t know about your visitors. If you missed the first one about visitors that lost their way, check it now.

This post tries to answer the following questions:

• What’s wrong with the data I already have?
• How to tweak it?
• How to use the new reports?
• What actions to take?… at least a couple of examples :)

Right around this time of year, you’re going to start seeing Predictions for 2009. Let me post mine: 2009 is the year you as the CEO of your microISV, startup or ISV get on Twitter.

For those of you who’ve managed to avoid Twitter, or dismissed it as some pointless flakey time waster, here’s a few current facts you should consider:

• Twitter usage is skyrocketing. In October alone, Twitter experienced a 25% climb in traffic, according to comScore, bringing the number of active Twitterers in the U.S. alone to 1.45; worldwide in September it was 5.6 million.
• Twitter has just about retired the “fail whale”. While in the first quarter of 2008 Twitter had more than a few crashes, those issues have been resolved, as this chart from the Royal Pingdom Blog shows:

• Companies - both micro and not - are being wildly successful using Twitter as a way of providing online customer service (read marketing). More about two examples of that next.

Last Thursday, November 20th, Avangate hosted our first networking event for the software publishing community in Silicone Valley.  All-in-all the event was a success and proved to be a great opportunity for members of the community to meet each other and interact in a social environment.  The Tied House Brewery, in Mountain View, CA served some fine food and drink, something that, and you can trust me on this, is necessary to make any networking event a success!

Our goal was to cross organizational borders and introduce constituents from all sides of the software publishing world outside the constraints of day-to-day business.  We had people from major software publishing and technology firms such as Intuit, Symantec and Phoenix Technologies mixing with service providers such as Acutrack, TrialPay, Nalperion and Uniloc.  We even had a few new friends from Google, Yahoo! and Ernst and Young join us.

I recently did a research on what software vendors are doing in order to sell through affiliates. I looked on over 400 websites that sell software. After putting all the data together, the first thing that stands out is that most of the vendors haven’t implemented the minimum requirements in order to affiliate efficiently.

Most surely they would like to sell more through affiliates, but this isn’t going to “just” happen. Either they don’t have as many affiliates as they would like or they don’t help their current ones sell more.

Here are the key findings of my personal research:

• most of the vendors (55%) have an affiliate sign up page;
• just a couple of them (5%) are using a special email for affiliate matters;
• very few software vendors (5.5%) help their affiliates with marketing materials (e.g. banners, other web graphics);
• more than half of all software vendors don’t have any PAD files or they don’t update them with the affiliate section.

Vendors must understand they have to help their affiliates sell more through simple, yet effective ways. After all, it’s the vendors’ interest to get more revenue from affiliates, isn’t it?

Join us for an informal gathering in Mountain View!

If you’ve met with one of the Avangate guys or gals, then you probably know that this year we worked hard. We attended lots of conferences, had presentations, booths and wrote a lot of white papers and other articles. But you should also know that we also like to play hard and relax with our friends and partners.

That’s why I’m happy to invite you at the Casual Drinks with Avangate - Thursday, November 20th, 2008 at the Tied House in Mountain View. It’s the perfect time to come meet the Avangate US team and schmooze with other people from the software business. The event will be hosted by Casey Potenzone, VP Sales, and Daniel Nicolescu, Business Development Manager.

Discovering the fan part of your partners and mingle with software people seems like having a good time to me. Or at least because it’s easier to explain what you do to people that talk the same business language like you do, it should be a relaxed, informal schmooze. Of course I also happen to know that Daniel is an excellent wine expert so it’s always nice to be around him at parties ;)

If it sounds like fun to you too, register now here.