Rethink Commerce Blog

Posts Tagged ‘social media’

17 Useful Social Media Listening Tools to Track Your Brand

Posted on July 21st, 2017 by

Are you listening to what people are saying about you on social media? You might think so.

But if you’re not taking action based on what you hear, you’re actually just monitoring. This article lays out the difference between social media monitoring and listening and helps you get started with both. […]

6 Social Media Musts Your B2B Company Can’t Ignore in 2017

Posted on May 26th, 2017 by

Social media is already popular, but it’s still constantly evolving. As a matter of fact, the number of social media users in January 2017 grew by 21% compared with 2016. That tremendous YoY growth tells us that social media isn’t going away anytime soon(Yay!). […]

Increase Upgrades By Improving Customer Support

Posted on August 4th, 2015 by

SaaS companies are typically staffed by some pretty brilliant people. Innovative thinkers, trendsetters, and people full of creativity proudly fill your ranks. Sometimes, however, brilliant people are so focused on creating and improving a great product that customer service falls by the wayside. The truth is, regardless of what industry you are in, excellent customer support can significantly benefit your business. One important area that can benefit directly from great customer support is product upgrades. […]

Top Tips To Upsell Your Customers Using Email Marketing

Posted on June 9th, 2015 by

The term upselling often conjures up negative thoughts of over-zealous salespeople or fast food. How many times have we heard, “Would you like to make that a combo?” […]

Mobilegeddon Means It’s Time to Prioritize Mobile Marketing

Posted on April 7th, 2015 by

For the last few years, we’ve been championing the importance of mobile marketing. With Google’s announcement of Mobilegeddon last month, that importance just became a lot more tangible. […]

Software and SaaS Sales in 2013: Our Expectations and Predictions

Posted on January 29th, 2013 by

As we leave 2012 behind, we cannot help thinking that the term CRM recently celebrated its 30th birthday! Despite its age, Customer Relationship Management couldn’t be a more “current” issue. As the beginning of a new year is a time for reflection, we are also reflecting on what will matter most to us in 2013. Customer relationships are certainly top of this list, but we’re thinking about many other elements as well. […]