Rethink Commerce Blog

Posts Tagged ‘SaaS’

How to Choose the Right Digital Commerce Platform for Your Software & SaaS

Posted on October 11th, 2017 by

So your software business is at the point where you think you’re ready for the next step. Be that to embrace a new business model, go into a new market, or simply optimize your eCommerce operations. You’re interested in finding a digital commerce platform that will help streamline sales and let you focus on your product and customers.

But how do you evaluate commerce platforms and choose the one that’s right for you? […]

10 Customer Success Musts from the Experts

Posted on September 28th, 2017 by

Conversion optimization, online payments, user experience, buyer personas, customer support and a great shopping experience are all just small parts of the big picture that eCommerce businesses need to “paint”. […]

10 Things to Consider Before You Sign on the Dotted Line for eCommerce or Payment Gateway Services

Posted on September 18th, 2017 by

First, a Pop Quiz

The list below contains several reasons for why new online businesses fail, according to a widely cited report conducted by CB Insights (and several updates supporting the original report’s findings): […]

Industry Buzz – August 2017

Posted on September 1st, 2017 by

Hi Sellers!

Looks like autumn is already claiming its territory, bringing along new business trends, consumer insights, marketing solutions and cloud strategies. As usual, we’ve gathered the most comprehensive and efficient resources out there to help your business thrive this season!

Keep on reading!

[…]

What Makes Users Stick with Your SaaS?

Posted on August 21st, 2017 by

Find Your North Star Metric to Enable More Effective SaaS Customer Retention Strategies

 

Every company has one, but not every company knows it. No, it’s not a secret office passageway, or a skeleton in the break room closet. It’s a “North Star Metric,” or the SaaS customer retention metric that shows you exactly what you need to do to get users to stick with your product instead of defecting to a competitor. […]

Curb Involuntary Churn with Tips and Tricks on How to Increase Authorization Rates

Posted on July 27th, 2017 by

Every year, cloud software and online services companies lose millions of dollars in potential recurring revenue to customer churn. While reducing churn is mission one for any subscription-based business, most retention strategies neglect one of the biggest and most recoverable causes of lost recurring revenue: failed payment authorizations. […]