Posts Tagged ‘phishing’

Malware Email Message with Avangate Name on it

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The Avangate Critical Response Team identified earlier today bogus purchase confirmation emails with Avangate’s name on it, with a link to malware. First of all, Do NOT click any links within that email.

The malware message confirms a credit card charge and contains a link (false download PDF invoice link) to a malicious content (virus) that automatically installs on the machine.

Obviously, it is not sent by Avangate or any of Avangate’s partners– see example of the fraudulent email below.

Users who received these emails are NOT necessary Avangate shoppers, so if you have it in your inbox, please immediately delete it and certainly do not click on the PDF link. The message should be found as infected by the majority of antiviruses.

How to figure out whether you received a malware message in Avangate’s name or not?

  • Always look at the sender’s email and name. Emails coming from Avangate are sent from @avangate.com domains
  • Notifications sent by Avangate do not address multiple recipients
  • We always address our shoppers with their name and not generically with “Dear client”
  • The Avangate order number has 7 or 8 digits (Order reference number: xxxxxxxx) and the malware email had only 4 (Order reference number: #1456)
  • We always write our name “Avangate” never “AvanGate” (come on…)
  • The PDF invoices we send are attached to the email and not as a link to download

MALWARE Message

Malware email message with Avangate name on it

Malware email message with Avangate name on it

Avangate is focused primarily on the shopper security and integrity of data (Avangate is PCI DSS Level 1 Certified) and the Avangate Critical Response Team has taken all the necessary measures to bring down the host(s) of the malware and to announce and offer support to those that have been receiving this email.

Will keep you posted. Follow our twitter stream as well for faster updates.

Please comment below if you need more details or advice on this issue.

The Avangate Team

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Author:
Cristian Badea

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Phishing Attempt PayPal / Avangate BV

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We identified via our Support center that some people were asking about an unknown “charge” in their Paypal from Avangate. It seems they received a deceitful email trying to trick them into giving away their PayPal information.

The email came from a yahoo.com address acting as the “Fraud Department” of PayPal and contained a false notification that Avangate BV charged their accounts and a link “Click HERE TO REFUND“, leading them to a forged to look like PayPal website.

Phishing Attempt Paypal / Avangate BV

Phishing Attempt PayPal / Avangate BV

The fake website has already been banned (reported for web forgery).

When you receive PayPal phishing attempt you can report it to spoof@paypal.com and also delete it from your inbox.

To make sure you are never the victim of a phishing attack, always check the URL and the security elements like HTTPS before entering login information to any website.

If you want to further prepare for coping with phishing emails, we recommend reading on the PayPal website about ways to recognize fake emails.

Please comment below if you need more details or advice on this issue.

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Author:
Cristian Badea

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Phishing Alert for Avangate Vendors and Affiliates

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20090213_avangate_phishing

Avangate Phishing Attempt

Today we received reports from Avangate partners about deceiving emails they have received, in a phishing attempt to capture login information to access Avangate vendors and affiliate accounts.

These emails look like the one on the left and are not legitimate in any way, even if the Avangate logo and name are present in the email.

Please note that Avangate does not send automatic HTML emails with invites to login to update your account. Your billing information cannot be changed from the Avangate Control Panel as a security measure, everything is done through Avangate Accounting Department or your Account Manager.

If you receive such emails, please do not click on the link. If you think you have been a victim of phishing, please call (650) 963 – 5701 (US and Canada) or +31 88 0000008 (International), contact your account manager or use the feedback form in the Avangate Control Panel.

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Author:
Cristian Badea

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