Rethink Commerce Blog

Posts Tagged ‘ecommerce’

Disputes, Chargebacks and Refunds: Do You Know Which Is Your Worst Enemy?

Posted on November 24th, 2017 by

Disputes, chargebacks, and refunds can have a substantial effect on your revenue. We’ve already shown you how to avoid chargebacks and lower your chargeback rate.

In this post, we’ll take a look at the difference between disputes, claims, and chargebacks, then touch on how to develop an effective refund policy that will help you grow your business without disruption. […]

Go Beyond Subscription Management to Grow Your SaaS Business

Posted on November 23rd, 2017 by

A plumber couldn’t fix a leak if he didn’t know where it was. Likewise, if you have a SaaS business, you can’t get your team working on revenue uplift if you don’t know where you’re leaking revenue. To grow your SaaS business effectively, you need a set of tools at every stage of the customer lifecycle, so you can easily track conversion rates or other metrics and find where you could improve. […]

The Path to a High-Converting Customer Retention Program

Posted on November 15th, 2017 by

This blogpost is based on our webinar with Talia Wolf, Founder and Chief Optimizer at Uplift and one of the most influential voices in conversion optimization and retention.

 

Everyone knows a version of this stat: it’s 5X more cost-effective to retain a customer than acquire a new one.Yet too few of us are actually investing nearly as much in customer retention as we do in acquisition.

Creating a high-converting customer retention program is no accident, but it’s also no mystery: the steps to building an effective retention program have been tested and proven many times over. […]

Busting Payment Myths: Infographic

Posted on November 7th, 2017 by

Are you assuming that accepting payments online is enough to make your business take off? Convinced that choosing a payment provider can automatically help you improve conversion rates? Do you think payment processors absorb chargeback and refund fees? You might need our new payment myths infographic to set you straight. […]

Selling Software, SaaS or Online Services? Check Out the 2017 Digital Commerce Benchmark

Posted on October 24th, 2017 by

Staying on top of the software, SaaS and online services industry and purchase trends is absolutely vital if you want to sell your products and services online at a global level. […]

25 Excellent eCommerce Quotes from the Experts

Posted on October 20th, 2017 by

The eCommerce industry is always changing, evolving and pushing business owners to try new things in order to avoid business failure. Technology, holidays, seasons, data, events – they are all impacting eCommerce businesses in one way or another. In this ever-changing medium, the only thing that helps you stay successful is keeping up with trends and industry’s best practices at the same time. […]