Rethink Commerce Blog

Posts Tagged ‘customer onboarding’

5 Simple Steps for Building an Effective Customer Onboarding Program

Posted on October 11th, 2018 by

Imagine you just signed up (and paid!) for a new SaaS product—accounting software, perhaps. You get an email with your login information, but not much more on how to get started. You log in and click around a bit, but there’s no product walkthrough and you’re confused about what to do next. […]