Continuing our first article on this series, in which you found out how to make sure your affiliate partnership request is approved by the vendors, let’s see some tips on how to promote software products online and the ways in which vendors motivate affiliates to sell more (we hope this post is also helpful to software vendors who are starting to use affiliate marketing).

A big thanks, once again, to the people we got the answers from:

• Claire Waledisch, Commercial Manager at VSO-Software,
• Frank Chang, Marketing Manager at DVDFab,
• Keros Tudos, Relationship Manager at IObit and
• Alex Lamba, CEO at RSJoomla!

How to make sure your affiliate partnership request is approved by the vendors

Before an interview for a job, university acceptance, membership to a super private club or whatever else you may want to obtain, it’s always ideal if you can talk to an insider, to properly prepare yourself for success :). In a similar manner, this article aims to offer you inside information about top vendors that are open to partnership requests from Avangate affiliates.

We asked some of the top vendors in the Avangate Affiliate Network about their expectations from new affiliates: how can they be convinced to accept you, what turns them off and what is their number one advice to you as affiliate to sell more of their products.

We got some great answers from:

• Claire Waledisch, Commercial Manager at VSO-Software,
• Frank Chang, Marketing Manager at DVDFab,
• Keros Tudos, Relationship Manager at IObit and
• Alex Lamba, CEO at RSJoomla!

So, here are their tips on how to make sure you will be accepted as an affiliate (can be applied to most software vendors):

1. What are 3 qualities you look for when analyzing a partnership request from an affiliate?

• VSO: The main thing we look at is the website associated with it.  Does it look clean, does it have any traffic and would the targeted traffic be interested in our products?  This means nothing however, as we have good affiliates in the past that either do not have a real website or haven’t yet finished it at the time they requested to be an affiliate.
• DVDFab: Affiliate website; Affiliate IDs (normally – the smaller, the better); Potential.
• IObit: We will firstly analyze his website based on three aspects:  the  category, the traffic rankings and the source of the traffic. This will allow us to provide the best suitable plan accordingly and calculate the affiliate’s earnings prospect.
• RSJoomla: The website has to be related to IT/software. Creating your own text about our products rather than copying it from our website really improves the chances to be found by greater audience. Product reviews and blog posts usually are the best ways to do so. Targeted communities or local communities that use our products usually get the most of the affiliate partnership.

2. What are the most common reasons for rejecting an affiliate partnership request?

• VSO: We do not reject affiliate partnership requests, we have not yet needed to.  However, if an affiliate does not go by the rules we have outlined, we will lower their commission.
• DVDFab: Spam promotion or violating our affiliate policy.
• IObit: Websites containing inappropriate content, malicious websites and illegal websites will be rejected. Affiliates without clear profiles will also lead to a rejection.
• RSJoomla: Websites that share false discount coupons or warez get rejected.

3. Do you have any special policies regarding pay-per-click advertising done by affiliates?

• VSO: We request affiliates not to use our brand name when doing pay-per-click advertising, i.e. VSO or VSO-Software. Eventually this will also be applied to product brand names. Affiliates should have the role of making the product known, offering it as a solution when user is looking for a tool to use to do a certain task. If a user is looking for “Product Name XYZ” because they already know of it, then the affiliate here does not really have a role in terms or advertising unless of course that vendor site is not appearing in an organic search. If the affiliate is providing added value then this argument could be contested. Added value content would be landing pages in specific languages that do not exist on vendors site, guides, coupons, etc.
• DVDFab: Currently, we don’t allow our affiliates to use PPC program on search engines to promote DVDFab products
• IObit: Our affiliates can promote our products through PPC, but it is not allowed to use our trademarks or any IObit product names as PPC keywords, for this is against our policy and the law.
• RSJoomla: We don’t have any special policy on the pay-per-click thing. Affiliates can use any politically correct marketing strategies to get more sales.

So, to put this in a nutshell, when requesting partnerships with software vendors, make sure your website has relevant content and it doesn’t violate the vendor’s affiliate policies, especially if you’re running pay-per-click advertising campaigns. If you don’t use a website for your affiliate marketing business, let the vendor know this.
Also, always communicate with the vendor – let him know how you’re promoting their products and ask if you have certain requirements.

We have more to share: stay tuned for the next part of this Behind the Scenes series!

I’m sure you all know that Black Friday traditionally marks the beginning of the holiday shopping season in the US. Well, nowadays big retailers are starting to promote Black Friday sales more than a week in advance. But that’s not the point of this post.

The point is that Black Friday (Nov. 27th) and Cyber Monday (Nov. 30th) are definitely useful dates to keep in mind.

Why?

Simple – in 2008, the Black Friday weekend brought along an 18% increase on the total spending in the US compared to the year before, which, given the context of the economic downturn, was a more than good figure. Other reports show a 15% increase in Cyber Monday online sales, with only 1% increase in Black Friday sales compared to the previous year. Either way, sales went up.

Affiliates Sales Channel Tips

I finally got some time to study in detail the new AffStat Report 2009. It offers a comprehensive overview of the affiliate business and, from my point of view, it’s something every affiliate manager should read.

Starting from the affiliate responses, I put together a list of tips for the vendors that want to use the affiliate sales channel at its upper capacity. Having also put my experience so far in this list, it’s especially aimed at software affiliate managers; however, the principles can be used for other verticals too.

What do affiliates mainly need? I think you’ll agree with me that this is a question with many possible responses. But, as you will see, there’s one thing it really matters to affiliates and that is the involvement of the software vendors.

In April 2009 we did our annual Avangate Affiliate Survey and we got interesting feedback from our affiliates. Here are the main conclusions that stand out from the survey from the publishers’ point of view:

• The affiliates think that more discount coupons from the software vendors would help them sell more;
• They find it rather difficult to cope with the fact that some of the software vendors aren’t more helpful – offering unattractive affiliate commissions, lack of marketing materials, no commissioning schemes to stimulate competition.

Thoughts about getting your voice heard in the crowd

See how Avangate communicates with its affiliates

Once you have a number of affiliates in your portfolio, keeping in touch with them and helping them make sales become paramount. Some software companies invest in creating a special position for this – the affiliate manager -, some deal with the affiliates through the already existing employees, but let’s say you have an affiliate manager.

Talking about communication with the affiliates, beside the personal contacts the affiliate manager should have with his Super Affiliates, email marketing is the best way to reach your affiliates.