This morning, our Risk Management Team detected a massive SPAM action coordinated against Avangate. The messages were sent from multiple locations worldwide.
While the action it-self was not in any way a Phishing action, our Team detected malware contained within the respective notifications sent to web-users.
With this occasion we want to reiterate all the signs you have to look for when receiving an email referring to your payment details.
How to figure out whether you received a FAKE message in Avangate’s name or not?
How to detect fake / SPAM emails:
What to do when you discover / encounter a SPAM email:
Please rest assured that Avangate did not charge you anything, if you haven’t specifically purchased something with Avangate recently and please trust your email manager when it detects possible threats contained within emails.
Avangate is focused primarily on the shopper security and integrity of data (Avangate is PCI DSS Level 1 Certified) and the Avangate Critical Response Team has taken all the necessary measures to bring down the host(s) of the malware and to announce and offer support to those that have been receiving this email.
Will keep you posted. Follow our twitter stream as well for faster updates.
Please comment below if you need more details or advice on this issue or drop us a line at support [at] avangate [dot] com
The Avangate Team