Rethink Commerce Blog

Breaking Google’s Glass Ceiling with a Microsite

Posted on December 7th, 2009 by

So you’ve tried endlessly tweaking your AdWords, starting a blog and even begun Twittering this year, and you’re still on the second or worse page of Google results for the keywords that matter most. How are you going to change this for 2010? Consider creating and maintaining a microsite.

A microsite (at least for the length of this post) isn’t a brochure-like static page about your product, or a shady way to generate inbound links. In fact, it only just touches your product and does everyone in your market a valuable service. A microsite is a way to monetize for reputation/attention a chunk of all that expertise you’ve built up, in the same way your software monetizes that expertise for money. […]

Don’t bother the trial user with licensing stuff until the user is hooked

Posted on December 3rd, 2009 by

What makes a person want to whip out their credit card and buy your software?

Hint: It’s not being nagged about how many days they have left in their trial every time they run your program.

It seems logical to nag the user.  Remind her that the trial is “time-limited, so act now!” like a fast-food commercial.  Remind her that she’s using your software for free, and doesn’t she feel guilty about that?

Sales people say “Pressure until they pay“, which for software trials means you should ask for money or at least guilt the user into paying. But you and I don’t like used-car sales techniques, and neither do your potential customers. […]

Interested in the software market in China?

Posted on December 2nd, 2009 by

Want to sell software in China?

I bet you do. It’s a multi-billion dollar market (packaged software accounted for US$4.7 billion in 2008) that has seen positive growth even through the recession. Admittedly, there is a software piracy issue that shadows the country, still it’s a huge market and provides sales opportunities, especially in the B2B area.

A good enough reason for Avangate to partner with AliPay, China’s leading online payment service and part of giant Alibaba Group, so Avangate vendors can accept Alipay for China domestic payments in Chinese Renminbi (RMB or CNY). […]

Our first Software Selling Conference in China

Posted on November 26th, 2009 by

Just in case you missed it, we are organizing our first Software Selling Conference in China that will take place on December 5th at the Park Plaza Beijing Science Park.

If until now China was just a very big country or a very fast developing market, now it’s getting personal:  I’m going there and join for a couple of days the Avangate Chinese sales team. Well, I should say we are going there, as 3 geeks and one lady are going to play a very serious and challenging role of the host at the event :) We are going to try to make it fun. […]

Black Friday & Cyber Monday

Posted on November 25th, 2009 by

I’m sure you all know that Black Friday traditionally marks the beginning of the holiday shopping season in the US. Well, nowadays big retailers are starting to promote Black Friday sales more than a week in advance. But that’s not the point of this post.

The point is that Black Friday (Nov. 27th) and Cyber Monday (Nov. 30th) are definitely useful dates to keep in mind. […]

3 factors that have impact on Conversion Rate

Posted on November 18th, 2009 by

For the last couple of months there has been a frenzy here in our web marketing department about A/B testing and Conversion Rates. Why the frenzy? Basically because all elements came into place: we developed a high performance A/B testing module within the eCommerce platform, we finished rolling out Omniture Site Catalyst on the shopping carts and we improved the template editing areas for all the accounts so it’s easier than ever to start testing templates.

We have finished quite some tests so far, some with better results than others, so we are pretty confident on making some bold statements on the 3 factors that impact conversion rate in our experiences. […]