Rethink Commerce Blog

Avangate in 2009 – Happy New Year!

Posted on December 30th, 2009 by

Here we are, in the end of 2009, patiently waiting for the New Year party and thinking about 2009, about the good and the bad and the next year :). We are all proud to have been able to enrich our software selling platforms with plenty of features, basically meant to help more vendors reach more clients.

And we were very happy to be rated as top eCommerce provider by our clients, in the survey made by Andy Brice.

We are particularly happy with the progress made with the Avangate shopping cart’s conversion rates. Using advanced analytics applications such as Omniture and extensive A/B testing, we obtained control over every tiny detail of the shopping cart – and this flexibility translated into higher conversion rates. […]

Meet me at the corner of Product and Market – or else!

Posted on December 23rd, 2009 by

It’s got to be the single-most asked question in the software business world. Beginning startups – both rolling in VC hay and bootstrapping – ask it. Existing software companies, as they get whacked around by a changing market (Mobile, where’d that come from?) and changing user expectations (You mean, I don’t just run in my browser?) ask it. The polite form of the question is, “How do I/we define what product to create?“. What they’re really saying is, how the hell do we invent (or re-invent) a software product that will sell like mad before we go broke like in out of business? […]

New Year – New Google Realities

Posted on December 14th, 2009 by

When William Gibson said “The future is here. It’s just not evenly distributed yet“, he could have been talking about how Google is reinventing its search results right now and incidentally altering the likelihood your software company will be found in 2010 Q1 by prospective customers worldwide. […]

Breaking Google’s Glass Ceiling with a Microsite

Posted on December 7th, 2009 by

So you’ve tried endlessly tweaking your AdWords, starting a blog and even begun Twittering this year, and you’re still on the second or worse page of Google results for the keywords that matter most. How are you going to change this for 2010? Consider creating and maintaining a microsite.

A microsite (at least for the length of this post) isn’t a brochure-like static page about your product, or a shady way to generate inbound links. In fact, it only just touches your product and does everyone in your market a valuable service. A microsite is a way to monetize for reputation/attention a chunk of all that expertise you’ve built up, in the same way your software monetizes that expertise for money. […]

Don’t bother the trial user with licensing stuff until the user is hooked

Posted on December 3rd, 2009 by

What makes a person want to whip out their credit card and buy your software?

Hint: It’s not being nagged about how many days they have left in their trial every time they run your program.

It seems logical to nag the user.  Remind her that the trial is “time-limited, so act now!” like a fast-food commercial.  Remind her that she’s using your software for free, and doesn’t she feel guilty about that?

Sales people say “Pressure until they pay“, which for software trials means you should ask for money or at least guilt the user into paying. But you and I don’t like used-car sales techniques, and neither do your potential customers. […]

Interested in the software market in China?

Posted on December 2nd, 2009 by

Want to sell software in China?

I bet you do. It’s a multi-billion dollar market (packaged software accounted for US$4.7 billion in 2008) that has seen positive growth even through the recession. Admittedly, there is a software piracy issue that shadows the country, still it’s a huge market and provides sales opportunities, especially in the B2B area.

A good enough reason for Avangate to partner with AliPay, China’s leading online payment service and part of giant Alibaba Group, so Avangate vendors can accept Alipay for China domestic payments in Chinese Renminbi (RMB or CNY). […]