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I recently did a research on what software vendors are doing in order to sell through affiliates. I looked on over 400 websites that sell software. After putting all the data together, the first thing that stands out is that most of the vendors haven’t implemented the minimum requirements in order to affiliate efficiently.

Most surely they would like to sell more through affiliates, but this isn’t going to “just” happen. Either they don’t have as many affiliates as they would like or they don’t help their current ones sell more.

Here are the key findings of my personal research:

• most of the vendors (55%) have an affiliate sign up page;
• just a couple of them (5%) are using a special email for affiliate matters;
• very few software vendors (5.5%) help their affiliates with marketing materials (e.g. banners, other web graphics);
• more than half of all software vendors don’t have any PAD files or they don’t update them with the affiliate section.

Vendors must understand they have to help their affiliates sell more through simple, yet effective ways. After all, it’s the vendors’ interest to get more revenue from affiliates, isn’t it?

Join us for an informal gathering in Mountain View!

If you’ve met with one of the Avangate guys or gals, then you probably know that this year we worked hard. We attended lots of conferences, had presentations, booths and wrote a lot of white papers and other articles. But you should also know that we also like to play hard and relax with our friends and partners.

That’s why I’m happy to invite you at the Casual Drinks with Avangate - Thursday, November 20th, 2008 at the Tied House in Mountain View. It’s the perfect time to come meet the Avangate US team and schmooze with other people from the software business. The event will be hosted by Casey Potenzone, VP Sales, and Daniel Nicolescu, Business Development Manager.

Discovering the fan part of your partners and mingle with software people seems like having a good time to me. Or at least because it’s easier to explain what you do to people that talk the same business language like you do, it should be a relaxed, informal schmooze. Of course I also happen to know that Daniel is an excellent wine expert so it’s always nice to be around him at parties ;)

If it sounds like fun to you too, register now here.

After so much work you’ve done redesigning your website, adding all those cool features and getting rid of all annoying bugs, it would be a pity to ruin everything because you forget the small but essential details.

You cannot afford to lose page rank, valuable links or loyal visitors, in a word, you should not lose more than you win with the new version of the website.

If you’re reading this, I know that you are in a hurry, because deadline is probably pretty short ahead of you, so make sure you go through this checklist before the commit of the new website:

1. No broken links, no 404 errors

Let XENU be your best friend today. Download it, install it, just enter the URL of your site and let Xenu do his job (it’s free). Fix all the 404 errors, do as many 301 redirects as you need to, and then do the checking again and again, until Xenu says it’s ok :). Also, the mod rewrite should be made in a user friendly manner, so as to generate readable URLs. Just to make sure, don’t forget to create a user friendly customized 404 page.

One of the favorite’s expressions between us, analytics ninja wannabees, is “Actionable Data”. Yes, we like this phrase a lot and we use it every time we have the occasion. It gives meaning to our work and it’s a great hook to get CEOs, CTOs and marketing departments to listen to what we might have to say.

What is “Actionable Data” and how do you track it?

Unfortunately, the answer is not as easy as I would like it to be. With the help of Avinash Kaushik I got access the other week to the new Segmentation feature in Google Analytics (GA). I played with it a full weekend, doing advanced segments, but when I got to show it to my colleagues on Monday, all I was able to share were very neat tips and tricks. And I got the following remark from: “Wow, really cool… but how does it help us”?

So, this is what Actionable Data is for me: data that helps me improve my website. Before looking at data, I first ask myself: What do I need help with? Is the conversion number to small? Am I spending too much money on AdWords? Should I invite more bloggers to try our products and if yes, which ones?

In a twisted, fortunate kind of way, along with news on the economic crisis, recession, however you want to call it, bombarding us for the past few weeks, there’s also hope and help – a myriad of tips, to do lists, practical advice on how to survive the crisis. You cannot apply everything ad-litteram to your business, but at least it’s a starting point, an idea that generates ideas applicable to your own business. And this is good, it helps disperse panic, it helps you focus on a plan.

One article that I particularly liked was “What the recession means for the software business: five things to think about” by Dan Nunan. Although written back in April, it is so very up-to-date.

This morning I’ve got an interesting email in my inbox, apparently from someone that has read one of my articles (so after all someone is reading what I write). I think it was one of these: 6 Tips for Affiliate Managers or Affiliate Merchants Mistakes. I’m going to copy paste the email below because it’s actually raising some good questions:

Hello there, I read several of your articles. In one, you mentioned wishing that people would ask for advice on how to become better affiliate marketers, and that there are so few people asking for advice.

Well, I want to put my product on affiliate networks and do it right, in a way that treats my affiliates well, where everyone is happy and makes a profit. While there’s a lot of information of varying quality on the internet about how to be a good affiliate marketer (as in selling other’s stuff through affiliate networks), there is very little information about how to be a good affiliate manager (using affiliates as a way of driving your business).

Do you have any advice on how to set up good affiliate programs that will increase my sales and make my affiliates happy?