ReadWriteWeb - Web technology blog

Bob Walsh’s new book, “The Web Startup Success Guide” has just been officially launched on Amazon. As promised in my previous post, here is another example of what you’ll find in his book after purchase. It’s a cool interview he made with Marshall Kirkpatrick, Lead Writer at  ReadWriteWeb, who gives advice to tech startups on approaching him with newsworthy information. Hope you’ll find it useful as well, here’s the interview:

Bob: What’s the right way for startups to approach you who want you to write about them? What’s the wrong way?

The joint Avangate – The VAR City webinar is just what the title says: a 60 minute crash course on channel management – touching on key things about selling through resellers, from what it takes to lay the foundations for a successful reseller network to the latest technologies available for channel management.

Are your products channel ready?

Channel expert Ken Beam @ The VAR City brought in his 25 years of experience in Strategic Partnership Management and Development. Channel readiness quiz aside (assuming you passed it :)), Ken pointed out you need to really understand resellers and what motivates them, what business model they work on (a reseller on a 70/30 model, where 70% of revenue comes from services will obviously be interested in services opportunities).

The Intel® Business Exchange Software Store in Europe has just been launched, bringing a new sales channel for selling software to European countries – with localized sites for the UK, Germany,  and France (official launch to follow by the end of the month). Good news.

We are, of course, proud to boast that Avangate provides the hosting, billing and process execution of the new market place… that the Avangate eCommerce platform is the core engine of the European Intel® Business Exchange… More good news.

Focused on SMBs
Yes, indeed, Intel ® BX is focused on SMBs – providing an advantage for this market. Why was there a need for this? Because SMBs often struggle to find technology products, services and support that fit their particular budgets and needs. The Intel ® BX Software Store helps them quickly and efficiently find the software solution they need to help implement business solutions. That’s why the store features extensive product details and facilitates customer ratings and reviews.

A recession is a good time to sit back and analyze your go to market strategy and, part of this, to think about going international, online or through a reseller network. You may be already selling internationally in same language markets/through a few reseller partners – now is a good time to expand.

So why is it good to go international NOW?

• Spread risk (don’t put all eggs in one basket).
• Increase market base (there’s a variety of markets out there, from small to large software markets in both established and emerging economies. Not to mention that an increasing online population makes it easier than ever before to sell software online).
• Increase revenue.

Let’s dwell on this last point for a bit. When it comes to building a partner network, you need to start right about now to be fully up to speed when the recession is over and things start booming again. It doesn’t mean that you wouldn’t get anything out of your channel during the recession (that’s not a promise either), but in general you have to be ready to support it for at least 6 months without seeing much return.

There’s two trends – the Cloud and the Crowd – afoot in the software world, and if these trends have gotten buried by all the day to day trivia, let me give you a quick rundown on how they’re changing our industry.

Way back say two years ago, one of the first checks you’d write launching your startup would be to a graphic artist for a couple thousand dollars to execute your new company’s logo. It wouldn’t be cheap, but it would be good and they’d been recommended to you as someone who did good startup logos.

Now what you’d do is spend $39 at 99designs.com to post a design contest for your new company logo for say 1/4 of what you would have paid and let the crowd of 31,000 graphic artists submit designs to you. Then watch as 56, 92 or 124 (actual numbers) designers submit logos for your consideration. Joe the Graphic Artist might be good, but is he better than a hundred other graphic artists?

A week and a bit ago I attended an Online chat about Twitter and micro-blogging with Bob Walsh. I was actually @ home with my two young children and had joined in late (there were transcripts provided after – very useful. Thanks, Neil).

While I was trying to catch up with what had been said and make sense of the conversation, I realized that no matter what the announced theme was, people taking part could find something interesting to say, share, comment, digress to other topics and overall enjoy the experience. 25 folks joining in an online conversation on a work-related issue and having a good time – this would be my summary of the whole thing.