Software Marketing

Interruption Marketing: Rumors of its Death have been Greatly Exaggerated

Posted on: January 5th, 2009 / Comments (1)

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This is a guest post by Neil Davidson

Walking round Times Square last week, its 23-story billboards reminded me of the extravagant uselessness of peacock tails. It’s an advertising arms race for our attention, locked in an ever-escalating stalemate of mutually assured distraction. Despite passing through it three times, I can remember only one advertisement:

gotta go

Sure, this advert is big, but it’s not its size that’s impressive. It’s how it’s different that stands out. Charmin have spotted that the 150,000 “eyeballs” that pass through Times Square each day aren’t worth squat, but that 150,000 daily butts are. It’s a demonstration of how advertising matters and how, even in the clutter of Times Square, it’s possible to stand out. Not by being bigger, or brasher or brighter, not by sticking to the measures that your competitors define, but by being different, by choosing a different axis to be judged on, by redefining the rules.

As Seth Godin says, you should create purple cows: products that are remarkable. Products that people want to talk about. But no matter how hard you try, your cow doesn’t always end up purple. Sometimes you’re stuck with a product that is merely good, or a product that people simply don’t want to talk about. Like hemorrhoid treatment. What do you do then?

You create a remarkable advert, and you interrupt as many people as you possibly can:

Napoleon and his piles

No facts, statistics, details or testimonials here, just a great story that makes you smile.

Interrupt people when they want to be interrupted. Here’s the nozzle at a gas pump in the UK. At the time I saw this, gas in the UK cost the equivalent of $9 / gallon. That’s $200 for a full tank. This advert succeeds because it’s an unexpected, witty and welcome interruption.

Volkswagen advert

Create adverts that tell stories. Here’s an advert, part of a series, for Air New Zealand that I saw in San Francisco:

Depart a Californian, return a Kiwi

This tells a story in two frames. It states the beginning and an end but leaves the middle up to us. What exactly happened to that woman in New Zealand? Who did she meet, what did she drink, where did she go? You could squeeze a whole movie in between those two frames.

The new conventional wisdom states that interruption marketing is dead. We’re so bombarded by billboards, t-shirts, pop-ups, television and magazines that we’ve developed an immunity to advertisers’ messages. There’s no point even trying to interrupt us. You’re just wasting your money.

I disagree. It’s hard to interrupt us, but it can be done. Not by being loud, but by being different. Be witty, tell a story, and tell it to us when we want to be interrupted, and you can leap out from the clutter.

Neil Davidson is co-founder and joint CEO of Red Gate Software. His blog is at http://blog.businessofsoftware.org or you can follow him on twitter

neil

Author:
Neil Davidson

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Squeeze the soul out of your images and offer it as a tribute to Google

Posted on: December 8th, 2008 / Comments (4)

How to optimize website images from a SEO perspective.

Product images, screenshots, your beautiful team members, catchy images for your website content, corporate images, logos, icons, you name it – all your online images should join forces and work for your website success, rigorously planning to embrace the new era of universal search.

If you want to get the most out your images though, just sitting and watching how pretty they are won’t help you too much. You need to optimize your images to get faster loading times and attract more traffic to your website. You can do that by paying your highest respects to search engines rules. This article presents most common techniques of optimizing images for image search engines like Google Images, Yahoo Images or Live.

roxana

Author:
Roxana Patrichi

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Measuring the Real Value of Social Networks: Facebook, Twitter, LinkedIn… You Name it

Posted on: December 2nd, 2008 / Comments (4)

The other week, Brian Clifton wrote a very neat article on his well-known blog about tracking social networks by using filters. The data I got from the implementations he recommended in that article made me want to obtain even more “actionable data”.

So I went a little deeper into it and, after some tricks and implementations, I decided to share the findings with you. So here goes my second article for the series: 10 things you (probably) didn’t know about your visitors. If you missed the first one about visitors that lost their way, check it now.

This post tries to answer the following questions:

  • What’s wrong with the data I already have?
  • How to tweak it?
  • How to use the new reports?
  • What actions to take?… at least a couple of examples :)
claudiu

Author:
Claudiu Murariu

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Why you Should Get on the Twitter Train?

Posted on: November 27th, 2008 / Comments (6)

Right around this time of year, you’re going to start seeing Predictions for 2009. Let me post mine: 2009 is the year you as the CEO of your microISV, startup or ISV get on Twitter.

For those of you who’ve managed to avoid Twitter, or dismissed it as some pointless flakey time waster, here’s a few current facts you should consider:

  • Twitter usage is skyrocketing. In October alone, Twitter experienced a 25% climb in traffic, according to comScore, bringing the number of active Twitterers in the U.S. alone to 1.45; worldwide in September it was 5.6 million.
  • Twitter has just about retired the “fail whale”. While in the first quarter of 2008 Twitter had more than a few crashes, those issues have been resolved, as this chart from the Royal Pingdom Blog shows:

Twitter improves

  • Companies - both micro and not - are being wildly successful using Twitter as a way of providing online customer service (read marketing). More about two examples of that next.
bob

Author:
Bob Walsh

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Checklist before (re)launching a website for the win!

Posted on: November 12th, 2008 / Comments (3)

website launching checklistAfter so much work you’ve done redesigning your website, adding all those cool features and getting rid of all annoying bugs, it would be a pity to ruin everything because you forget the small but essential details.

You cannot afford to lose page rank, valuable links or loyal visitors, in a word, you should not lose more than you win with the new version of the website.

If you’re reading this, I know that you are in a hurry, because deadline is probably pretty short ahead of you, so make sure you go through this checklist before the commit of the new website:

1. No broken links, no 404 errors

Let XENU be your best friend today. Download it, install it, just enter the URL of your site and let Xenu do his job (it’s free). Fix all the 404 errors, do as many 301 redirects as you need to, and then do the checking again and again, until Xenu says it’s ok :). Also, the mod rewrite should be made in a user friendly manner, so as to generate readable URLs. Just to make sure, don’t forget to create a user friendly customized 404 page.

roxana

Author:
Roxana Patrichi

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Firefox for Web Marketing Ninjas

Posted on: October 30th, 2008 / Comments (5)

I am writing this article for at least 75% of you, who, according to our tracking tools, are using Firefox to read this blog. The chances are that your Firefox browser is not “naked”, as dressing it up is what makes it such a great and beloved browser around the world.

The best part of it, though, is you can customize it so that it really helps you in your web marketing work. You can add features that help you increase your online social capital or features that will make browsing, web discovering and source code debugging a breeze.

Being part of a department that works with Search Engine Optimization and Marketing, Web Analytics and Usability Consulting, I consider Firefox not just a simple browser, but a customized tool that helps us get things done faster and more accurately. We really rely on it, so here goes a big Thank you to the Firefox developers, wherever you are.

claudiu

Author:
Claudiu Murariu

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