Rethink Commerce Blog

Business

3 Ways to Think About Customer Success

Posted on July 20th, 2018 by

We recently hosted CommerceNow, a two-day online event sharing everything you need to know about eCommerce. We offered sessions on a variety of topics, including customer success, which is a great way to boost retention and revenue. Register to watch the sessions or get a quick recap below, including a high-level overview of what it means to be customer-centric, to an outline of creating a customer advocacy program and deep dive into getting more customer reviews. […]

Using Technology to Unlock a Great Global Customer Experience

Posted on July 16th, 2018 by

Localizing your digital business for global commerce is unavoidably complex, but it doesn’t have to feel impossible. There are many tools, technologies and proven best practices out there to help you make the most of most markets where you’re selling your products and services. […]

Industry Buzz – June 2018

Posted on July 6th, 2018 by

Hi sellers!

Happy July! The first half of the year is over and the 2018 Q1 Digital Commerce Benchmark is here, bringing you the latest detail on global software sales. Find out what markets are hot and what products are popular so you can make the most of this information when targeting your online sales or affiliate marketing efforts for the rest of the year.

Without further ado, here are some great new resources you should check out! […]

Keep Your SaaS Business Safe – 5 Mistakes to Avoid

Posted on June 6th, 2018 by

As a SaaS provider, you need to store plenty of sensitive data: not just information related to your own business operations, but also customer data. In a complex world that seems to see new ransomware attacks and data breaches every week, all SaaS businesses must take measures to keep their own internal data—as well as customer data—safe and secure, especially as tougher compliance standards such as GDPR come into force. […]

5 Essential SaaS Customer Acquisition Practices in 2018

Posted on June 5th, 2018 by

Developing a strong customer acquisition strategy is a vital component to SaaS growth.

Whether you are a new startup or an established outfit, converting more leads to customers at the end of your funnel is ultimately what you want. However, before you are able to convert them, you need to acquire the leads in the first place. […]

Industry Buzz – May 2018

Posted on May 31st, 2018 by

Hi sellers!

This month, we bring you valuable insights into the hottest trends in the industry, such as how personalization and UX optimization could prove to make or break strategies this year. Plus, 51 experts give their product marketing strategy tips. […]