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How to Lower Chargeback Rates

Posted on July 11th, 2017 by

“What is a chargeback?”

Asking the question is probably a good place to start if you want to prevent chargebacks.

A chargeback is a transaction reversal designed to protect consumers. Most refund requests that vendors like you deny will end up in a dispute or chargeback if the customer feels the problem hasn’t been solved. The chargeback process is also initiated when a customer is not willing to work with the vendor to solve a problem and instead goes directly to the card issuer to file a dispute. […]