Rethink Commerce Blog

About Andy Mura

 This is a guest post by Andy Mura, Head of Marketing at Userlane, the navigation system for software. Inbound marketer, speaker, SaaS enthusiast, digital transformation and customer success advocate. Find him on Twitter and on LinkedIn.

Check out his latest articles

UX and CX Mistakes That Are Costing You Customers

Posted on May 24th, 2018 by

We’re living in a world dominated by hyper-competition and this holds particularly true for etailers.

Now more than ever, online businesses that want to succeed must concentrate on the overall customer experience which starts from the discovery journey that leads people to a particular offer and continues throughout the entire relationship with the brand. […]